Terms & Conditions

These Terms & Conditions form an agreement between you and InnerRoomSpace in relation to your use of the InnerRoomSpace website, account, subscription and connected features (together, the “Service”).

References to “InnerRoomSpace”, “we”, “us” and “our” mean PIERI VENTURES LTD, the operator of InnerRoomSpace. References to “you” and “your” mean the person using the Service.

If there is a conflict between these terms and information clearly shown to you at checkout about a particular subscription, price, introductory offer or billing period, the checkout information will apply to that purchase to the extent of the conflict, unless the law requires otherwise.

You must be at least 18 years old and legally capable of entering into a binding contract to create a paid InnerRoomSpace account.

• You must provide information that is accurate and reasonably complete when creating and maintaining your account.
• You are responsible for keeping your password and account access secure and should not knowingly allow another person to use your account.
• Tell us promptly if you believe your account has been accessed without permission.
• You may not create accounts using false identities, impersonate another person or use another person’s payment method without authority.

InnerRoomSpace is a personal companion service designed for everyday wellbeing and self-development. Depending on your plan and the features available to your account, the Service may include conversations, journaling, memories, goals, progress tools, wellbeing tools, companion personalities, personalised prompts, exports and other related features.

Some responses, suggestions, summaries and personalised material are produced using automated systems. These systems can sometimes misunderstand context, omit information, produce inaccurate statements or provide material that is not suitable for your particular circumstances.

You remain responsible for deciding whether and how to act on anything provided through the Service. We do not guarantee a particular personal, emotional, health, relationship, financial, career or other outcome from using InnerRoomSpace.

Information or responses provided through InnerRoomSpace should not be treated as a substitute for professional medical, mental health, legal, financial or other regulated advice where such advice is appropriate.

Do not rely on the Service for urgent or safety-critical decisions. If you believe you or another person is in immediate danger, contact the appropriate local emergency service.

You may choose to provide text, journal entries, memories, images, goals, names, locations, voice-derived text and other information through the Service (“Your Content”).

As between you and us, you keep any rights you have in Your Content. You give us a limited permission to host, store, process, reproduce and otherwise use Your Content only as reasonably necessary to operate, secure and provide the Service to you and as explained in our privacy information.

• You should only upload content that you have the right to use and share.
• You should avoid uploading another person’s highly sensitive or confidential information unless you have a lawful reason and appropriate permission to do so.
• Features that allow your companion to use journal entries, memories or other information are subject to the controls shown in the Service.
• Memory and retrieval features are intended to improve continuity, but we do not guarantee that every detail will always be stored, retrieved, interpreted or recalled perfectly.

Some InnerRoomSpace features require a paid subscription. The plan, price, billing frequency, included usage and any introductory discount will be shown before you complete your purchase.

Unless your checkout states otherwise, paid subscriptions renew automatically at the end of each billing period until cancelled. By purchasing a recurring subscription, you authorise us and our payment provider to charge the payment method you provide for each renewal, subject to your cancellation rights.

• Prices are shown in the currency displayed at checkout and include taxes where stated.
• Payments may be processed by a third-party payment provider such as Stripe. We do not directly store full payment-card details where those details are handled by the payment provider.
• If a payment fails, we may retry the payment, ask you to update your payment method or limit paid access until payment is made.
• If we change the recurring price of your plan, we will give reasonable notice before the new price applies to a future renewal, where required.

Promotional, introductory or discounted offers may have additional conditions clearly shown when the offer is made. Unless we say otherwise, an introductory price may convert to the standard price at the end of the introductory period.

You can cancel a recurring subscription using the account or billing controls made available to you, or by contacting us at support@innerroomspace.com. Cancelling normally prevents the next renewal and does not immediately remove access that has already been paid for.

If consumer law gives you a cooling-off or cancellation right, that legal right applies in addition to these terms. For many online consumer service contracts in the UK, this may include a 14-day cancellation period beginning when the contract is made.

If you expressly ask us to begin supplying a paid service during a statutory cooling-off period, the law may allow us to charge a proportionate amount for the service supplied before you cancel. Different rules can apply to digital content supplied immediately with your express consent and acknowledgement.

Refunds will be provided where required by law or where we expressly agree to provide one. Otherwise, cancelling a recurring subscription stops future renewal and does not automatically create a refund for unused time in a billing period that has already been paid for.

Nothing in this section removes any cancellation, refund, repair, repeat-performance, price-reduction or other right that you have under applicable consumer law.

Subscription plans may include different usage allowances, reply limits, features or other entitlements. The current details of the plan you select will be shown at purchase or within your account.

We may apply reasonable technical or usage limits to protect the Service, prevent abuse, manage unusually heavy automated use or maintain reliability for other users. We will not use this clause to remove paid-for core features unfairly or to override your statutory consumer rights.

You must use InnerRoomSpace lawfully and in a way that does not harm the Service, us or other people.

You must not:

• use the Service to commit, facilitate or encourage unlawful, fraudulent or deliberately harmful activity;
• attempt to gain unauthorised access to accounts, systems, databases, source code, security controls or infrastructure;
• introduce malware, malicious code, automated attacks or unreasonable traffic intended to disrupt the Service;
• scrape, harvest or systematically extract data from the Service except where we have expressly permitted it;
• reverse engineer or attempt to discover protected source code or underlying systems except where applicable law expressly permits you to do so;
• use the Service to infringe another person’s privacy, intellectual-property rights or other legal rights;
• resell, sublicense or commercially exploit access to the Service unless we have agreed this with you in writing.

InnerRoomSpace, including its branding, logos, software, interface, visual designs, original written material and other protected elements of the Service, belongs to us or our licensors and is protected by applicable intellectual-property laws.

We give you a personal, limited, non-exclusive, non-transferable and revocable right to access and use the Service for lawful personal use while your account is active and subject to these terms.

You may use exports, completion cards and other material the Service specifically allows you to download or share for your own lawful personal purposes. Automatically produced material may not be unique, and another user may receive similar material.

InnerRoomSpace may rely on or link to third-party products and services, including hosting, authentication, database, payment, email, analytics, audio, speech or other technology providers.

A third party may have its own terms and privacy practices for services it provides directly to you. We are not responsible for third-party websites or services that are outside our reasonable control, but this does not affect any responsibility we cannot exclude under law.

We aim to keep InnerRoomSpace available and reliable, but no online service can be guaranteed to operate without interruption. Access may occasionally be affected by maintenance, updates, technical problems, internet failures, third-party outages or events outside our reasonable control.

We may improve, replace, add, redesign or discontinue features over time. Where a change materially affects a paid subscription, we will act reasonably and provide notice or an appropriate remedy where the law requires it.

We may release updates needed for security, compatibility, performance or legal compliance. You are responsible for using a reasonably current supported browser, device and internet connection.

You may stop using InnerRoomSpace at any time. Cancelling a paid subscription and deleting an account are separate actions unless the Service clearly states otherwise.

We may temporarily restrict or suspend access where reasonably necessary to protect users, prevent fraud or abuse, address a security risk, investigate a serious breach of these terms, comply with law or deal with unpaid subscription charges.

We may terminate an account for a serious or repeated breach of these terms. Where reasonable in the circumstances, we will give notice and an opportunity to resolve the issue first. This may not be possible where urgent action is needed for security, safety, fraud prevention or legal compliance.

Our handling of personal information is governed by applicable data-protection law and the privacy information we provide to you. These terms do not replace our Privacy Policy.

We use technical and organisational measures intended to protect user information, but no internet-based system can guarantee absolute security. You should use a strong password, protect access to your device and tell us promptly if you suspect unauthorised access to your account.

Where the Service gives you controls over whether particular journal entries, memories or other information may be used by your companion, those controls form part of your privacy choices within the Service.

Nothing in these terms excludes or limits responsibility where it would be unlawful to do so, including responsibility for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

If we fail to comply with these terms, we are responsible for loss or damage that is a foreseeable result of our breach or our failure to use reasonable care and skill. Loss is foreseeable if it was obvious that it would happen or if both you and we knew it might happen when the contract was made.

InnerRoomSpace is provided for personal and consumer use. If you use it for business or commercial purposes, we are not responsible for business losses such as loss of profit, revenue, contracts, business opportunity or business interruption, except where the law does not allow that responsibility to be excluded.

We are not responsible for loss caused solely by information you provide that is inaccurate, actions you take contrary to clear warnings, or events outside our reasonable control, except to the extent applicable law says otherwise.

If you are a consumer, you have legal rights in relation to services and digital products supplied to you. These include rights that the Service must match its description and be provided with the standard required by applicable consumer law.

Nothing in these terms is intended to restrict rights that cannot lawfully be restricted. If any wording in these terms conflicts with a mandatory consumer right, that mandatory right will apply.

We may update these terms from time to time, for example when the Service changes, when we introduce new features, or when legal or regulatory requirements change.

If a change is material, we will take reasonable steps to bring it to your attention before it takes effect where required. We will not use a change to remove rights you have already acquired under law.

The date at the top of this page shows when these terms were last updated.

If you have a question, complaint, billing issue or concern about these terms, please contact:

We aim to acknowledge and deal with complaints fairly and within a reasonable period. If a dispute cannot be resolved directly, any statutory dispute-resolution or court rights available to you remain unaffected.

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply where you live.

If you live in England or Wales, the courts of England and Wales may hear disputes relating to these terms. If you live in Scotland or Northern Ireland, you may also be entitled to bring proceedings in the courts where you live. Consumers living elsewhere retain any mandatory rights that cannot lawfully be excluded.

If any part of these terms is found to be unlawful or unenforceable, the remaining parts will continue to apply.